At kis916, your privacy is more than a legal obligation — it is a moral responsibility we take to heart. This Privacy Policy transparently explains how we collect, use, store and protect your personal information at all times.
All personal information you share with kis916 is stored securely and used only for the purposes stated in this document.
Six core commitments that underpin how we handle your personal data
All kis916 member personal data is protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions. None of your data is stored without adequate protection.
Kis916 does not sell, rent or disclose your personal information to any third party for marketing or commercial purposes under any circumstances. Your data belongs entirely to you.
You have the full right to access, update, correct or request the deletion of your personal data at any time. Your request will be processed within 14 working days.
Kis916 only collects data that is genuinely necessary for platform operations and service delivery. We do not collect information that is irrelevant or beyond what is required.
The kis916 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable local legal obligations relating to the handling of users' personal data.
We will notify you of any material changes to this Privacy Policy via email or in-platform notification with sufficient advance notice — no silent changes without your knowledge.
Welcome to the kis916 Privacy Policy. This document explains in detail how kis916 ("we", "our platform") collects, processes, stores and protects your personal information ("personal data") when you register for and use our services as a member.
This Privacy Policy applies to all information you provide to kis916 through our website, mobile app, registration forms, customer support channels and any other form of interaction with our platform. By registering an account or using any kis916 service, you agree to the practices described in this Privacy Policy.
Member privacy is among the highest priorities in kis916's operations. We understand that you are entrusting us with sensitive personal information, and we never take that trust lightly. Every decision we make regarding data handling is guided by the principles of respect and accountability towards every member who is part of the kis916 community.
Important Note: This Privacy Policy forms part of your overall agreement with kis916, together with the Terms & Conditions and Responsible Gaming Guide. Please read all three documents to fully understand your rights and responsibilities as a member.
Kis916 only collects data that is strictly necessary to provide you with a high-quality service. The following are the categories of personal data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, identity card number | Identity verification (KYC) |
| Contact Information | Malaysian phone number, email address | Communications and account verification |
| Financial Information | Bank account number, e-wallet details (Touch 'n Go, GrabPay) | Processing deposits and withdrawals |
| Platform Activity Data | Game history, transaction records, account login activity | Account security and customer support |
| Device & Technical Data | IP address, browser type, operating system, device ID | Security and fraud detection |
| Location Information | State/region based on IP address (Malaysia only) | Eligibility verification and compliance |
We do not collect data unrelated to the platform's operations — including sensitive information such as your health records, religious beliefs or political views. Any additional information you voluntarily provide (such as feedback or complaints) is also stored securely and used solely for the purpose you intended.
Your personal data is collected by kis916 through several different channels:
kis916 never purchases personal data lists from third parties or collects your data from other platforms without your knowledge and consent.
Every piece of data we collect is used for a specific and legitimate purpose. Below is a complete list of the purposes for which kis916 members' personal data is used:
We do not use your personal data for any purpose beyond those stated above without first obtaining your consent.
Kis916 does not sell, rent or disclose your personal information to third parties for marketing or commercial purposes under any circumstances. However, there are limited situations in which we may need to share your data with certain parties:
In all instances of data sharing, we ensure that recipients are bound by data protection obligations at least equivalent to the standards we uphold at kis916. Your personal data will not be shared with marketing companies, data brokers or any party not directly involved in the operation of our platform.
The security of your personal data is a technical and organisational commitment we take extremely seriously. Below are the comprehensive security measures we have in place:
Important Reminder: While we employ the best available security technology, no system is 100% immune to cyber threats. You also play an important role in keeping your account secure — use a strong, unique password, enable two-factor authentication and never share your login credentials with anyone.
Kis916 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to use certain features of the kis916 platform. Note: we do not use cookies for third-party advertising or cross-platform marketing purposes.
As a kis916 member, you hold important rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). The following is a summary of those rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 working days of receiving a complete application.
If any personal data we hold is inaccurate or outdated, you have the right to request an immediate correction. Updates can be made through your account profile or by contacting customer support.
Under certain circumstances, you have the right to request the deletion of your personal data (the "right to be forgotten"). Such requests are subject to data retention requirements mandated by Malaysian law.
You have the right to object to the processing of your personal data for specific purposes — including direct marketing. Objections will be acted upon within 5 business days from the date of the request.
In certain situations — such as when you are disputing the accuracy of data or during the investigation of a complaint — you may request that we temporarily restrict the processing of your data.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform, subject to the relevant technical feasibility.
To exercise any of the rights above, please contact our privacy team by email at [email protected], stating the right you wish to exercise and your account details. We will verify your identity before processing any privacy rights request to ensure the security of your data.
Kis916 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. The following are general data retention guidelines:
When your personal data is no longer needed and there is no legal obligation to retain it, we will securely delete it using irreversible deletion methods.
If you have any questions, concerns or wish to exercise your privacy rights, we encourage you to reach out to us through the following channels:
This Privacy Policy may be updated from time to time to reflect changes in Malaysian law, technology or our operational practices. Any material changes will be communicated to you via email or in-platform notification with sufficient notice before taking effect.
The last updated date of this Privacy Policy is 1 January 2026. We recommend checking this page periodically to ensure you are always up to date with the latest version of the kis916 Privacy Policy.
In the event of any inconsistency between the Bahasa Malaysia version and any other language version of this Privacy Policy, the Bahasa Malaysia version shall be considered definitive for all users in Malaysia.
Some of you may wonder — why is a Privacy Policy this lengthy even necessary? Isn't a simple assurance that your data is safe enough? The straightforward answer is: no. In today's digital world, words alone — without accountable commitments — are simply not sufficient. A detailed and transparent Privacy Policy is how we demonstrate to you — concretely and on record — that every piece of information you entrust to kis916 is handled with full responsibility.
When you register an account at kis916 and begin your entertainment journey — perhaps starting with a few slot games while relaxing at home after watching a Malaysia Super League match, or settling in at a Live Casino table over the weekend — you are entrusting us with highly personal information. Your phone number, your Touch 'n Go or GrabPay e-wallet details, your gaming activity records — all of this is sensitive data that, in the wrong hands, could cause serious harm. We fully appreciate the weight of that trust and never take lightly the responsibility that comes with it.
One thing we are particularly proud of at kis916 is our decision to never sell or rent members' personal data to any party for marketing purposes. This is not simply because the law prohibits it — it is because we believe it is fundamentally the wrong thing to do. You registered at kis916 to play and have fun, not to become a target for advertisements from other companies purchasing data lists. This principle will not change for as long as kis916 operates.
For Malaysian players who are understandably cautious about online data security — especially in light of several high-profile data breaches that have occurred in our country in recent years — we want to assure you that kis916 invests seriously in its cybersecurity infrastructure. The 256-bit SSL encryption we use is the same technology employed by major banking institutions such as Maybank and CIMB to protect their customers' transactions. Every transaction you make — whether it's a deposit via DuitNow or a withdrawal to your bank account — is secured by that same level of protection.
Regarding the privacy rights outlined in Section 8, we want to make clear that these are not merely formal legal language — they are real rights you can exercise at any time. If you want to know what data we hold about you, send us an email and we will provide a full list within 14 working days. If any information is inaccurate, let us know and it will be corrected immediately. If you decide to close your account and do not wish your data to be retained beyond what the law requires, we will action that. All of these rights can be exercised with ease — no fees, no complicated processes.
We are also aware that many Malaysian players on online entertainment platforms have concerns about the confidentiality of their gaming activity. We assure you that your gaming history at kis916 — whether you're spinning Fortune Ox slots, sitting at a Classic Blackjack table or enjoying Thunder Fishing — is information stored entirely within our platform and is never shared with any party without a valid legal basis. The same applies to your deposit and withdrawal records — these are accessible only to you and the relevant kis916 staff, subject to strict internal access controls.
The cookies we use on the kis916 platform also deserve further explanation. Unlike some websites that use cookies for aggressive cross-platform advertising, the cookies we use are solely for operational and platform improvement purposes. We do not partner with third-party advertising networks that would use your activity data on kis916 to display ads on other websites or apps you visit. Your experience at kis916 remains entirely within our platform's ecosystem.
Finally, we would like to remind you that this Privacy Policy is a living document that will be updated from time to time as laws, technology or our operational practices change. Whenever there are significant changes, you will be notified in advance — not merely through a small footnote at the bottom of the page that most people overlook, but through clear and prominent notifications. Your trust is the most valuable asset we hold at kis916, and we will never take lightly our responsibility to uphold it every single day.
Six concrete commitments underpinning data protection for every one of our members
Every communication between your device and the kis916 platform is protected by bank-grade encryption, active 24/7 — no data is ever transmitted without adequate encryption in place.
Kis916 has never and will never sell, rent or disclose members' personal data to data brokers, marketing companies or any third party for commercial purposes.
All your privacy rights under Malaysia's PDPA — access, correction, deletion, objection and data portability — can be exercised easily through our support channels.
Only staff with a legitimate operational need may access members' personal data — governed by a strict "need-to-know" principle enforced through a multi-layered access control system.
Our Privacy Policy and data handling practices are designed and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) at all times.
Any material changes to this Privacy Policy will be communicated to you via email and in-platform notification — you will never miss an important update.
Straightforward answers to the questions Malaysian members ask most often about data privacy
Read other important documents that complement this Privacy Policy
A complete guide to your rights and responsibilities as a kis916 member — covering account rules, deposits, withdrawals and bonuses.
Read NowYou are reading this document now. Thank you for taking the time to understand how we protect your privacy at kis916.
Current PageA complete guide to healthy and responsible gaming — including deposit limit, time limit and self-exclusion tools.
Read NowBeyond protecting your data privacy, kis916 is equally committed to ensuring your gaming experience remains safe and enjoyable. We provide self-management tools such as deposit limits, play time limits and self-exclusion — all available free of charge within your account. If you need support regarding gambling-related concerns, please contact Talian Kasih 15999 (free, 24 hours).
The kis916 platform is intended for users aged 18 years and above only.
Now that you understand how we protect your privacy, register your kis916 account with confidence today. Enjoy over 200 quality games backed by top-tier data security and claim a welcome bonus of up to RM 888!